FAQs
1. What type of products does Mydentoys offer?
We offer two main types of products:
🧩 Digital products: Printable coloring books, worksheets, flashcards, and more (PDF format).
📦 Physical products: Educational toys, printed books, coloring sets, and other hands-on learning materials.
2. How do I receive digital products after purchase?
Right after checkout, you’ll receive:
A download link on the order confirmation page
A confirmation email with the same download link
Files are in high-quality PDF format — ready to print and enjoy immediately!
3. Do I need to pay shipping for digital products?
No. All digital products are delivered instantly via email with no shipping charges.
4. How long does shipping take for physical products?
- Processing time: 1–2 business days
- Shipping time: 7–14 business days depending on destination
You’ll receive a tracking number (when available) via email once your order has shipped.
5. Do you ship internationally?
Yes! We currently ship to:
- United States
- Canada
- United Kingdom
- Australia
- And selected other countries
Customs duties (if applicable) are the responsibility of the customer.
6. What if I didn’t receive my download link?
Please check your spam/junk folder first.
Still missing? Email us at hello@mydentoys.com and we’ll resend it right away.