By placing an order, you confirm that you have read, understood, and accepted the following policy. At Mydentoys, we strive to provide accurate and timely shipping to ensure your experience is as smooth as possible. Below are the details of our shipping policy, including processing times, shipping fees, and other important information.

1. Time Frame

• Processing Time: 1-3 business days
  Once you place your order, our team requires 1-3 business days to prepare and personalize your items.
• Estimated Shipping Time: 3-7 business days
  Depending on your location, shipping times may vary. Please note that these times are estimates and may be affected by external factors.
• Total Estimated Delivery Time: 10-14 business days
  This is the total estimated time from order placement to delivery, including both processing and shipping times.

2. Shipping Fees

• Free Shipping:
  Orders valued at $100 and above qualify for free standard shipping.
• Flat Rate Shipping Fees:

Shipping fees are automatically calculated at checkout based on your location and the total value of your order.

3. Wrong Address Disclaimer

Please double-check your shipping address before submitting your order. If an incorrect address is provided and the order has already shipped, Mydentoys is not responsible for retrieving or reshipping the order, and the order is non-refundable.

• Address Change: If you realize the address is incorrect, please contact us immediately at Hello@mydentoys.com. We will make every effort to update the address if your order has not yet shipped. However, we cannot guarantee address changes after an order has been processed.

4. International Orders and Customs

For international orders, Mydentoys is not responsible for any additional customs, duties, taxes, or fees imposed by your government or local authorities. These charges are the responsibility of the customer.

• Customs Delays: Delivery times for international orders may vary and are sometimes extended due to customs processing. We recommend checking with your local customs office if you experience delays.
• Order Tracking: Once your order has shipped, you will receive a tracking number to monitor its journey. However, please note that tracking may be limited for certain international shipments depending on the destination.

5. Additional Information

• Delivery Delays: While we strive to deliver within the estimated timeframe, external factors such as weather, holidays, and carrier delays may occasionally affect delivery times. We appreciate your patience and understanding in such cases.
• Contact Us: If you have any questions regarding your shipping or tracking status, please reach out to our Customer Support team at Hello@mydentoys.com. We are here to assist you and ensure that your Mydentoys experience is as smooth and satisfying as possible.

Thank you for choosing Mydentoys! We are committed to delivering quality products to your door in a timely and reliable manner.

By placing an order, you confirm that you have read, understood, and accepted the following policy. At Mydentoys, we strive to provide accurate and timely shipping to ensure your experience is as smooth as possible. Below are the details of our shipping policy, including processing times, shipping fees, and other important information.

1. Time Frame

• Processing Time: 1-3 business days
  Once you place your order, our team requires 1-3 business days to prepare and personalize your items.
• Estimated Shipping Time: 3-7 business days
  Depending on your location, shipping times may vary. Please note that these times are estimates and may be affected by external factors.
• Total Estimated Delivery Time: 10-14 business days
  This is the total estimated time from order placement to delivery, including both processing and shipping times.

2. Shipping Fees

• Free Shipping:
  Orders valued at $100 and above qualify for free standard shipping.
• Flat Rate Shipping Fees:
  • United States: $3.99
  • Canada, United Kingdom, Australia: $9.99
  • Other Countries: $14.99

Shipping fees are automatically calculated at checkout based on your location and the total value of your order.

3. Wrong Address Disclaimer

Please double-check your shipping address before submitting your order. If an incorrect address is provided and the order has already shipped, Mydentoys is not responsible for retrieving or reshipping the order, and the order is non-refundable.

• Address Change: If you realize the address is incorrect, please contact us immediately at Hello@mydentoys.com. We will make every effort to update the address if your order has not yet shipped. However, we cannot guarantee address changes after an order has been processed.

4. International Orders and Customs

For international orders, Mydentoys is not responsible for any additional customs, duties, taxes, or fees imposed by your government or local authorities. These charges are the responsibility of the customer.

• Customs Delays: Delivery times for international orders may vary and are sometimes extended due to customs processing. We recommend checking with your local customs office if you experience delays.
• Order Tracking: Once your order has shipped, you will receive a tracking number to monitor its journey. However, please note that tracking may be limited for certain international shipments depending on the destination.

5. Additional Information

• Delivery Delays: While we strive to deliver within the estimated timeframe, external factors such as weather, holidays, and carrier delays may occasionally affect delivery times. We appreciate your patience and understanding in such cases.
• Contact Us: If you have any questions regarding your shipping or tracking status, please reach out to our Customer Support team at Hello@mydentoys.com. We are here to assist you and ensure that your Mydentoys experience is as smooth and satisfying as possible.

Thank you for choosing Mydentoys! We are committed to delivering quality products to your door in a timely and reliable manner.